This website may collect basic information submitted by users through appointment forms, contact forms, support messages, and other communication options available on the website. The information may include name, phone number, email address, appointment details, preferred service, message content, and other details provided voluntarily by the user.

We collect only the information that is necessary to respond to inquiries, manage appointment requests, provide service guidance, and improve communication with patients or website visitors. Users are requested not to submit sensitive medical information unless it is required for appointment or service communication.

Submitted information may be used to respond to patient inquiries, confirm appointment requests, provide diagnostic service support, communicate with users, and share service-related information. The information helps us understand user needs and provide proper guidance regarding available services.

We do not sell, rent, or trade personal information to any third party. Information is used only for website communication, patient support, appointment handling, and service coordination purposes.

When a user submits an appointment request or inquiry form, our team may contact the user through the provided phone number, email address, or other communication details. This communication may be used to confirm appointment time, provide service details, request additional information, or guide the user about available facilities.

Users should provide accurate contact details so that communication can be completed properly. We are not responsible for communication failure caused by incorrect or incomplete information submitted by the user.

We try to handle submitted information carefully and responsibly. Access to submitted information may be limited to authorized team members who need the information to provide support, manage appointments, or respond to user inquiries.

Although we take reasonable steps to protect submitted information, no online system can be guaranteed to be completely secure. Users should avoid submitting unnecessary confidential information through general website forms.

This website may use basic website technologies such as cookies, browser storage, analytics tools, or similar technologies to improve website performance, understand user activity, and provide a better browsing experience.

Cookies may help the website remember user preferences, measure page performance, and improve website usability. Users can control or disable cookies through browser settings, but some website features may not work properly if cookies are disabled.

Our website may include links, maps, embedded content, analytics tools, or other third-party services. These services may collect information according to their own privacy policies and terms.

We are not responsible for the privacy practices, content, or data handling process of third-party websites or services. Users should review the privacy policy of any third-party service before using it.

We do not share user information with outside parties except when it is necessary for service communication, legal compliance, technical support, or appointment-related coordination.

Information may be shared only with authorized persons or service-related team members when required to respond to user requests or provide support.

Submitted information may be stored for a reasonable period for communication records, appointment management, support follow-up, and service improvement purposes.

When information is no longer required, it may be removed, archived, or securely managed according to internal procedures.

Users may contact us to request correction, update, or removal of information submitted through this website. We may need to verify the request before making changes to any stored information.

Users may also choose not to submit personal information through the website. However, some services such as appointment requests or support communication may require basic contact details.

This Privacy Policy may be updated from time to time to reflect changes in website features, service process, legal requirements, or internal policy.

Any updated version of this policy will be posted on this page. Users are encouraged to review this page regularly to stay informed about how information is handled.

For privacy-related questions, requests, or concerns, users may contact Update Diagnostic Center through email at hello@carepointhospital.com.

We will try to respond to privacy-related questions within a reasonable time and provide necessary guidance based on the nature of the request.